Somewhere along the line, we lost faith as gamers that we were getting all that we paid for. Downloadable Content (DLC) has become a sticking point for many consumers who believe part of the game they paid for has been held back so the publisher/developer can milk some more heard earned coin from your digital pocket. This is regardless of the price, although this in itself has become more of a sticking point since the Next Generation consoles and game development costs have pushed the price of games up significantly in the past 24 months.
It also seems the higher costs appear to be based around publishers Activision and EA over most other publishers. How do I get that? Well I could have done some very deep research but the truth is that I didn’t have to. Here’s a list of Season Passes on the PS3 Playstation Store… Yes, there’s a dedicated section for them:
- Call of Duty Ghosts – £34.99
- Alien Isolation – £24.99
- Defiance – £24.99 (It is worth noting that Defiance is now a free-to-play game)
- Sniper Elite 3 – £24.99
- Destiny – £34.99
- Battlefield 4 Premium – £39.99
- GRID Autosport – £24.99
- Assassins Creed 3 – £25.99
- Assassins Creed 4 Black Flag – £15.99
- Little Big Planet 2 DC Comics – £19.99
- Borderlands 2 – £19.99
I’ve only selected some here. There are a lot that are free or that have dropped in price like The Last of Us. But it is easy to see why people are beginning to get angry when they are paying arguably the cost of a new game (based on internet retail prices) for DLC. This is a new area for retail where the availability of internet speed has basically made the retail space redundant for them to sell this extra content and they can price it as accordingly as they want.
Why do I mention the retail space? Because before DLC was the done thing, it was Add-Ons. In some cases they are still called that but the distinction for me in the current gaming industry vernacular would suggest that Add-Ons are physical copies of this extra content. This is something that has been in gaming for many, many years. Sonic and Knuckles was one of the first physical game add-ons although this was also a game in itself. Westwood had several different releases for the Command & Conquer series. Heroes of Might and Magic, Grand Theft Auto: London 1969, Half-Life… The list can go on and on.
The biggest cash cow for this is undoubtedly the one that completely changed the market. It didn’t give the game much extra other than things to use in the game, and some extra spaces but that didn’t stop its rise to being one of the most profitable franchises in gaming history. The Sims had seven expansion packs which roughly retailed around $24.99/£19.99 from what I remember (I am looking for confirmation on prices and will update the article if they come). The Sims 2 had eight expansion packs and ten extra content packs. Although these all did add things to the games, if you had them all you would have spent well over $300 on getting them all. It’s hardly EA’s fault really. They had a product that people were willing to throw monumental amounts of money at and they said “fair enough”, and provided them with ways to do that. Regardless of your thoughts on EA, it was good business. And if the cost of their packages had an effect on the industry and kept prices stable then it would have been great. I suppose you could argue that historically, additional content for a game in the form of an expansion pack, or more common nowadays a season pass, has roughly been around half or 2/3 of the original game’s retail price.
That is possibly the problem though. There doesn’t seem to be any industry standard as to what a recommend retail price for add-ons or DLC should be. Partially because the content can vary so much as to what you get and partially because the publishers have to decide on the offset of profit versus development cost recovery. That’s sadly just business, any business. Regardless if us as gamers want to hear it, we should know that behind the art we love is a business that needs to survive under the insurmountable pressure of rising costs and international market difficulties. Don’t worry, I’m not looking for an argument or defending any one company here, but it needs to be said that there is a business behind us being provided with this entertainment.
The problem with that business is that the regulation on it appears to be quite sketchy. PS Store, Wii Store, Xbox Live are all digital retail spaces. Physical retail stores (supermarkets, specialist retailers, etc) will also sell this content by code card. So there must be some portion of this that has to be compliant with fair pricing across the board. But the consumer does seem to get a bum deal out of all of this. When you buy Battlefield and Call of Duty (the latter arguably having the possibility to have the best selling game of the year, as it always does), you are paying around $44.99/£38.99 on average for the retail game and now with the next generation, that’s more like $64.99/£59.99. You expect to pay some money for some extra content but the amount of content that these games are providing, with mostly extra maps and gameplay modes (which the game must be ready to support at launch otherwise it’d be a major code rewrite), can cost a massive amount of money to the consumer in total. That’s not to say that you don’t get a lot of extra stuff though. In the case of Call of Duty Ghosts from Activision, the Onslaught, Devastation, Invasion and Nemesis packs (the Dynasty map is pictured), gives you 16 extra maps and some extra weapons along with episodic content for the Extinction series. In the case of Battlefield 4 from EA there are five extra packs, China Rising, Second Assault, Naval Strike, Dragon’s Teeth and Final Stand, making an additional 20 maps, three new game types and a load of extra weapons.
So much is available that the season passes seems to be the obvious way to get it all for a cheaper price. In the case of those two games (you can see the prices above on the Playstation Store list for the most recent releases) the season passes are nearly the price of another game. These are all for extra maps which you have no idea if you’d enjoy and in a way are forced to buy in order to continue your full enjoyment of the game. Why? Because someone WILL buy them and so will many others and if that stops your online enjoyment with everyone playing the new stuff you haven’t got then you either buy it or ditch the game. In the case of Xbox and Call of Duty, and Playstation with Destiny, these expansions are mostly exclusive to that console and the expansions are the selling point. Which when you think about it is a completely ridiculous concept when you just want to buy a game and could arguably be damaging to the industry. But again that is just business. Look at how television handles exclusivity of certain shows/licences to get subscribers to their packages or advertisers to their viewers, and how that’s damaged the public broadcasting sector.
The price of those season passes you could argue is roughly in line with the price idea I made earlier and that the model is still fairly accurate; Half or 2/3’s of the original game’s retail price. But in the case of these games, like Destiny, we have no idea what we are getting for these season passes and if they quantify the amount of money we’re spending on them for the entertainment value we receive, regardless of work being put in. The two Destiny add-ons that are coming don’t appear to give us new planets or places to visit, but additional missions and story in the existing worlds. In fact we know so little about them that our cynicism is being unintentionally qualified. Watch_Dogs was another example of not knowing what the game will give us. We have a few extra modes for the in-game mini-games and now a new single player story add-on. But how much content is there that takes the developer more money than was already spent on the game at launch? How much money are these companies looking to make from the post-launch additional content? And how justified is it to market your game or your console’s exclusivity based on these maps/modes/skins/extras? Our cynicism is based around a game already having the additional content spaces ready and that the content we buy is merely assets for it, updates for it or just a patch that unlocks it. Before when this content was physically brought, we were kind of assured that there must be more than we had before otherwise what would be the point in having a new disk for it?
The rising cost of Add-Ons and DLC can partially be paired to the rising cost of games in general. But as the internet and journalism has begun to open the debate on this, and the gaming consumer becomes like any other consumer in a tricky economic climate, that being incredibly savvy and questioning, the conversation is only just beginning. Also with certain games being re-released with everything included some 12-18 months later for the same price as the original game, or with updated graphics for the new generation as well, this will add more focus on what makes good sense to a consumer. With the Christmas period around the corner and the publishers needs to release games on a yearly basis to maximise profit, we’ll see how this new generation handles the consumer when we feel that we are not getting enough for what we’re shelling out. I predict that some games will be guilty of doing less with their content in this regard and we can probably make predictions as to who will be more guilty than others. But in the next 12 months we’ll see how people will react to paying nearly 75% of the cost of the game for extra in that game, and I’m sure we’ll find out how much of that could have been included at launch.